CAL POLY - Training Analysis

Project scope
Categories
Leadership Organizational structureSkills
training analysis employee handbooks staff communication business servicesWe are going through a period of change. We had many employees who were here for many, many years. We are now losing those people as they have either outgrown the organization or the organization has outgrown them. At the moment, we are always hiring in crisis mode "just get me a warm body". Any one can go on the internet and rehearse interview questions. I would like to create an interview training module for our managers and supervisors and an interview questionnaire that is industry specific plus I would like to develop tests that we can conduct as part of the interview process.
A comprehensive plan for hiring people who are a good fit for this industry, who will stay for a year or more, are happy here, will help boost morale and bring a positive energy to our teams.
Added Skills: Human Resources, business writing and an understanding of LMS and new technologies.
The Moore Law Group is growing in California and expanding regionally. We are in a phase of poor employee retention. We do not have a good hr selection program in place so the candidate would a) be starting with a blank canvas and b) could have a huge impact on the future of our firm.
Sample visual report of the newly designed training deliverable
Video presentation that gives better insights to the reasons behind the changes
About the company
Our Creditor's Rights Practice includes:
- collecting consumer and commercial accounts
- advising lenders, credit unions, debt buyers and collection agencies on debt collection related issues, including compliance with the FDCPA, FCRA, TCPA (and their California equivalents)
- defending lawsuits against lenders, credit unions, debt buyers and collection agencies