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Recent projects
On-line Training Course/Seminar Development
We would like to develop an on-line training course that teaches business owners how to use our product. This project should focus on: Gathering relevant course design and content information from interviews with key stakeholders. Assessing existing on-line training platforms and recommending the best platform for this course. (free if possible) Creative ideas for educational content delivery The bulk of the project would be course design, but may include some content creation.
EduTutor - Blog and Research
The main purpose of the project is to look at education through the eyes of teachers, parents, students and tutors. Researching various teaching techniques and issues facing education will be critical. Once the research portion is completed, students will take the information and create blog entries for our website, EduTutor.ca.
Graphic Design
To help create resources and assets in our branding to support our courses (interview sheets, workbooks, podcast covers, etc.).
Sonical.ly - Mobile App & Web Development
The main goal for this project will be for project team members to build prototypes for new product features for our mobile and web applications. Who are we? Sonical.ly is an early stage gaming and education tech startup whose mandate is to make music creation easily accessible to everyone. The company was founded by Juno Award winning K-pop music producer/product designer/educator Elmo Chong, and K-pop songwriter/developer/designer Andrew Choi who are spearheading an exciting new phase of iterative growth towards product market fit. To elevate successful outcomes, Sonical.ly has enlisted an elite board of advisors that are accomplished experts in AAA gaming and Venture Investing . These advisors include: Charles Huang: Music game legend and founder of the Guitar Hero franchise. Jungwon Hahn: Former Managing Director of Blizzard Entertainment. John Kim: Silicon Valley Venture Capitalist for Amasia
Work experience
Front End Supervisor and Customer Service Representative
Loblaws
Toronto, Ontario, Canada
April 2019 - Current
Front End Supervisor:
•Managing and collaborating with team members in effectively completing daily supervision routines and responsibilities such as accurate lane counts, front-end closures, and organizing daily shifts
•Resolving any complications or challenges with customers, equipment and scheduling
Trainer and Customer Service Representative:
•Providing the best quality of customer service by developing relations and providing efficient and friendly service to all customers
•Responsible for training and mentoring new staff in becoming effective Loblaw’s employees
Bilingual Customer Service Sales Representative
LCBO
Toronto, Ontario, Canada
November 2018 - December 2019
Bilingual Customer Service Sales Representative:
• Informed and advised customers on knowledge about various drinks and beverages
• Responsible for controlling and handling money with the cash register and insuring customers had the proper identification and were of age to purchase age restricted items
• Provided each customer with exceptional and quick service
Assistant Camp Director
Camp Yolo
Toronto, Ontario, Canada
May 2017 - August 2022
Assistant Camp Director:
• Coordinated and organized fundraising events, field trips, finances and strategies for camp
• Streamlined candidates for job positions, performed interviews for potential contenders and trained new staff
Camp Counsellor:
• Supervised a team of fifteen staff and twenty volunteers to create a positive work environment, cultivated leadership skills and planed camp activities; adapted camp to be physically distant and safe
• Lead a child talent show every week fostering creativity and collaboration and Thursday night community dinners to ensure camp ran effectively and efficiently
Instructor
Toronto Climbing Academy
Toronto, Ontario, Canada
September 2014 - March 2019
Instructor:
• Managed and instructed clients on the safe and proper use of the facility’s rock climbing equipment
• Coordinated and managed a weekly group of young students on improving their climbing techniques and skills