Objective:

The primary objective remains to develop a comprehensive Business Process Model for Agora Tutoring. Additionally, this will involve preparing documentation that supports funding applications, emphasizing the alignment of Agora's strategic goals with potential funding opportunities. This enhanced focus will ensure that Agora Tutoring is well-positioned to secure financial support to scale its operations.

Problem to be Solved:

Agora Tutoring requires an updated and detailed Business Process Model that not only refines its operations but also showcases its value propositions, strategic objectives, and market potential to potential investors or grant agencies. The current processes need to be evaluated, and additional documentation must be created to highlight Agora’s readiness and potential for growth, which is crucial for securing funding.

Expected Outcomes:

• Business Process Model: A comprehensive model outlining Agora Tutoring's key business components, including customer segments, value propositions, revenue streams, key activities, and more.
• Strategic Recommendations: In-depth suggestions for refining the business model, informed by market research and analysis.
• Funding Application Package: Documentation tailored for funding applications, including executive summaries, strategic goals, market analysis, competitive advantages, and financial projections.
• Professional Presentation: A presentation summarizing the business process model and strategic recommendations, ready for potential investors or funding bodies.
• Business Model Canvas: A visual summary that concisely presents Agora’s business model and key components.

Project Activities

Define Agora Tutoring's Value Propositions

• Analyze the unique value Agora Tutoring offers to its customer segments.
• Identify how in-person tutoring sessions provide personalized and effective learning experiences.
• Emphasizing the opportunity for tutors to retain 100% of their earnings.

Identify Customer Segments and Their Characteristics

• Examine different customer segments including K-12 students, college students, adult learners, and parents.
• Detail the characteristics, needs, and preferences of each segment.

Evaluate Revenue Streams and Cost Structures

• Assess Agora Tutoring’s subscription-based revenue model and other potential revenue streams.
• Analyze the cost structure, focusing on major costs involved in running the platform.

Map Out Key Operational Processes

• Student Enrollment: Analyze the process of student sign-up and profile creation.
• Tutor Onboarding: Evaluate the steps involved in recruiting, verifying, and onboarding tutors.
• Session Scheduling: Map the workflow for scheduling tutoring sessions.
• Payment Processing: Examine the payment handling mechanisms for both students and tutors.

Evaluate Efficiency, Bottlenecks, and Pain Points

• Identify areas in each process where efficiency can be improved.
• Highlight any bottlenecks or pain points that impact user experience.

Gather Data on Process Metrics

• Collect metrics such as cycle time, throughput, and error rates for each key process.

Develop a Funding-Ready Documentation Package:

• Create materials that present Agora Tutoring’s market position, strategic goals, and competitive advantages, tailored for grant or investment opportunities.
• Include financial projections, market analysis, and executive summaries that demonstrate Agora’s potential for growth.

Brainstorm and Prioritize Improvements

• Conduct brainstorming sessions to identify potential improvements.
• Prioritize these improvements based on impact and feasibility.

Implement Process Mapping Techniques

• Use flowcharts, swimlane diagrams, and other techniques to visualize current and future states of key processes.

Conduct SWOT Analysis

• Perform a SWOT analysis to identify strengths, weaknesses, opportunities, and threats.
• Use findings to inform strategic recommendations.

Propose Specific Actions

• Develop specific actions to address weaknesses and capitalize on strengths identified in the SWOT analysis.

Recommend Technology Upgrades or Integrations

• Suggest technology upgrades or integrations that could enhance operational efficiency.
• Evaluate the potential impact of these technologies on current processes.

Develop Implementation Plan

• Create a detailed implementation plan for recommended improvements.
• Outline resource allocation, budget requirements, and necessary training for staff.

Prepare a Business Model Canvas:

• Develop a Business Model Canvas summarizing all key elements of Agora Tutoring’s business model in a format that is easy to understand and present.
• Cater this document as one of the Funding-Ready documents