• Conducted research on accessibility, including disability demographics, workplace accommodations, and gaps in employment for
individuals with disabilities.
• Developed a function-based taxonomy to classify disabilities by functional presentation, enabling an algorithm to guide user-specific
accommodation workflows.
• Designed workflow diagrams using MindMeister to create a structured, person-centered taxonomy, focusing on functional domains (e.g.,
Physical, Sensory, Cognitive, Mental Health, Neurodivergence).

• Conducted thorough data analysis to derive meaningful insights and trends.
• Designed and developed a responsive dashboard using Looker Studio, enhancing data accessibility and user experience.
• Created detailed reports and presentations to communicate findings to stakeholders.

• Developed an AI Chatbot using VoiceFlow for Shopify, improving customer interaction through automated responses.
• Brainstormed potential user flows and created a detailed layout of options in a document to enhance chatbot functionality.