Chat Function - App Design & Implementation

Our company advertises thousands of products online. However, we currently rely on slow modes of communication with our customers. Users have requested the functionality to contact sellers directly via a real-time chat function. We would like to work with students to create a general chat application that can be easily ported to any other existing system. This will involve several different steps for the students, including: Researching technologies being used for chat applications. Selecting the best technologies for creating a real-time application. Producing a wireframe or mock-up of the resulting system’s user interface. Creating a product roadmap for the system and an implementation plan detailing possible interactions with the system. Bonus steps in the process would also include: Developing an artificial intelligence chatbot.

Accessibility Testing

Our company advertises thousands of products online. The main problem we are trying to solve is to garner more user feedback on our interface’s accessibility. We would like to collaborate with students to conduct accessibility tests on our website with pre-identified customers. This will involve several different steps for the students, including: Conducting background research on disabilities and methods of evaluating accessibility. Reaching out to customers and scheduling interviews. Familiarizing themselves with the test tasks that should be administered. Conducting accessibility tests remotely and following up with customers to thank them for their participation. Analyzing and reporting the metrics / results of the tests. Bonus steps in the process would also include: Recommending website improvements based on findings.

Web Page Evaluation

Our company has been serving thousands of customers for decades. However, our current website is outdated and requires updating. We would like to collaborate with students to evaluate our web pages and recommend areas for improvement. This will involve several different steps for the students, including: Familiarizing themselves with the current structure of our website and our company’s products, target market, mission and vision statements. Conducting background research on factors that affect the quality of websites. Developing a set of criteria to evaluate our web pages and justifying the importance of each criterion. Evaluating our web pages based on the established criteria. Bonus steps in the process would also include: Recommending areas for improvement on our website. Assisting in implementing changes to web pages.

Website Development

Our company advertises thousands of products online. We hope to update and revamp our existing website to attract more customers. We would like to work with students to develop a new website that is easy to maintain while providing an appealing interface for users. This can be achieved through common site building tools such as Wix, Webflow, and WordPress. This will involve several different steps for the students, including: Researching different site-building tools and their associated advantages / disadvantages. Conducting a needs analysis to determine which platform is most suitable. Building a website, with our assistance in providing the content. Providing training on updating and maintaining the website. Bonus steps in the process would also include: Testing prototypes with customers and refining ideas with feedback.