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Vancouver, British Columbia, Canada
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Toronto, Ontario, Canada
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Recent projects

Content Creation Strategy for BS Transport
BS Transport, a logistics and transportation company, is looking to enhance its online presence and customer engagement through high-quality content creation. The goal of this project is to develop a comprehensive content strategy that aligns with BS Transport's brand values and business objectives. The project will involve researching industry trends, identifying target audience needs, and creating a variety of content types such as blog posts, social media updates, and informational guides. This will provide learners with an opportunity to apply their knowledge of digital marketing, content creation, and strategic planning in a real-world context. The project is designed to be completed by a team of marketing students within 80 hours.

AI-Powered Customer Support Chatbot for BS Transport
BS Transport aims to enhance its customer service experience by implementing an AI-powered chatbot on its website. The primary goal of this project is to provide instant, 24/7 support to customers, thereby streamlining the inquiry process. The chatbot will be designed to address frequently asked questions, assist customers with shipment tracking, and provide detailed service information. Additionally, it will collect customer feedback in real time, enabling BS Transport to improve its services based on customer insights. By automating these interactions, the company seeks to reduce the workload on human customer service representatives and ensure that customers receive timely and accurate information. This project will allow learners to apply their knowledge of AI and natural language processing in a practical setting, while also gaining experience in user interface design and customer service optimization.